Sports / Casino
89er handles your information — including the details connected to your Nagad and Rocket wallet activity — with a clear purpose: to keep your account running correctly and your records accurate. Access to this platform depends on your local law and eligible regions.
When you create an account with us, we collect the details you submit directly — your name, contact information, and the payment identifiers linked to your wallet activity, such as your Nagad or Rocket mobile number. We use this data to process your account requests, maintain your transaction history, and route support queries to the right place. We do not sell your personal data to third parties for their own marketing purposes. Where we share data with service providers — such as payment processors who handle Nagad and Rocket transfers — those providers are bound by data-handling agreements that restrict how they can use it. We retain account data for as long as your account remains active and for a further period as required to meet our record-keeping obligations. If your account is closed, we follow a structured retention schedule before deletion. Cookie data and browsing behaviour on our site is used to keep your session active and to improve how the site performs on your device. This policy applies to all interactions on 89er. Availability of our services depends on your local law and eligible regions; nothing in this policy constitutes a guarantee of access.
This policy sets out what information we hold, how we use it, and how you can act on it. It covers your account registration details, your transaction records within the 89er platform, and your browsing session data on 89er. It does not extend to third-party services you reach through links on our site, nor to the data practices of payment processors such as Nagad or Rocket who operate under their own published terms.
Details you enter when opening your account — name, contact number, wallet identifier — fall inside this policy. We hold and process these details to operate your account and respond to any requests you raise with our support team.
Records of deposits and withdrawals processed through your account, including Nagad and Rocket activity, are stored under this policy. You can view your own transaction history inside your signed-in account area at any time.
Cookies and session identifiers placed on your device when you browse 89er are covered here. These keep your session active and let the site remember your preferences across pages without you needing to re-enter details.
External services — the Nagad or Rocket apps, linked game providers, or any website we link to but do not operate — follow their own privacy terms. We cannot control how those services handle data, so check their policies directly.
You have concrete actions available to you regarding the data we hold. Start by signing into your account and checking the account details section — that is where your registered contact information and wallet identifiers appear, and where you can request corrections to anything that looks wrong. If you want to know exactly what data we hold about you, raise a data inquiry through our support contact route; we will confirm what is recorded and in what context. Transaction history is visible in your account dashboard, covering deposits and withdrawals processed during your active sessions. For any request that goes beyond a self-service account update — such as asking us to restrict how we use a particular piece of data, or to close your account and initiate the data retention schedule — our support team handles those in the order they are received. Availability of any account action depends on your local law and eligible regions.
Sign into your account and open the account details section. Your registered name, contact number, and linked wallet identifiers are displayed there. If any detail is outdated, the edit fields are on the same screen.
Use the account settings page to update your contact information directly. For changes tied to a payment identifier — like a Nagad or Rocket number — contact support, as those updates require a verification step shown in your account.
Send your inquiry through the published support route. Describe what you are asking about — your transaction records, your stored contact details, or cookie settings — and the team will respond with the specific information held.
If you want your account closed and the retention schedule started, contact support with your registered details. We follow the process set out in this policy; the timeline for data deletion is confirmed at the point your request is processed.
For any question about this policy, the data we hold on your account, or the way your Nagad or Rocket wallet details are handled, use the contact routes published on 89er. We do not publish specific response times, but all privacy-related requests are queued separately from general account queries so they reach the right person without delay.
Open the live chat widget on 89er while signed into your account. Identify your query as a privacy question so it routes to the correct queue. The chat history is saved against your account session for your reference.
Send your data or privacy inquiry to the support email address listed in the Contact section of 89er. Include your registered contact number or account identifier so we can locate your records without delay.
The Help section inside your signed-in account lists the current published support routes and explains which channel to use for data requests, account corrections and policy clarifications. Check there first for the most up-to-date contact details.
Account security at 89er rests on a small number of operational practices that you can verify through your own account activity. Session tokens expire after a period of inactivity so that an unattended device does not leave your account exposed. Password changes take effect immediately, and any significant account change generates an activity record visible in your account history. Retention and deletion follow the schedule described in the details section of this policy.
Your login session expires after a set period of inactivity. This reduces the risk from a shared or unattended device. You can also sign out manually from any screen; the session token is invalidated immediately on sign-out.
Nagad and Rocket wallet identifiers are held only to process your account requests. They are not stored in a way that allows third-party access beyond the payment processors required to complete your transactions under their own data agreements.
Cookies on 89er are used for session continuity and site performance only. You can adjust cookie settings through your browser at any time. Account data follows a retention schedule; closed accounts are not held indefinitely.
When we update this policy, the revised version is published on this page with the date of change noted at the top. Continued use of your account after a posted update means you have seen the revised terms; check this page periodically to stay current.
These are the questions we receive most often about how 89er handles account data. If your question is not covered here, use the support contact route published on 89er.
We hold the details you submitted when opening your account — your name, contact number, and the wallet identifiers linked to your Nagad or Rocket activity. We also hold a record of your transactions and your session data from visits to 89er. Sign into your account to see the stored contact details directly.
Your Nagad or Rocket mobile number is shared only with the payment processor required to complete your transaction. Those processors are bound by their own data agreements and cannot use your number for unrelated purposes. We do not pass it to advertisers or unrelated third parties.
Open your account settings page while signed in — the edit fields for contact details are there. For wallet-linked identifiers such as a Nagad or Rocket number, contact our support team, as those changes require a verification step described in your account area.
Yes. Send a request through the support email address published on 89er. Include your registered account identifier so we can locate your records. We will confirm what is stored. Account closure and the subsequent data deletion schedule can also be requested through the same route.
Yes. The same policy applies whether you reach 89er from a mobile browser or a desktop device. Session cookies and account data are handled the same way across devices. Mobile access does not change your data rights or the retention schedule set out in this policy.
We publish updates to this page with a revision date at the top. We do not send automatic notifications for every minor update, so check this page if you want to stay current. Continued use of your account after a posted update indicates you have had the opportunity to review the revised version.